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Thanet Web Design & Hosting aims to reply within 24 hours of receiving your message. However 95% of the time we will respond even sooner than that. feel free to use the contact form below for any questions or suggestions you might have.

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Frequently Asked Questions

We are already happy with our website, however our host is slow. can we just host it with you?

Yes! This is also a service we offer here at Thanet Hosting. there is a small monthly fee which can be paid in yearly installments, contact us to find out more.

What is SEO?

SEO, or search engine optimisation is the process of ensuring a website can be found in a search engine by adding keywords to each of your websites pages.

What is a responsive website?

Responsive websites relates to how the information shown flows between different device sizes, ensuring your customer will have a great experience no matter how they view the website.

Do you do CMS? and what is it?

CMS is content management systems, which means the customer is allowed to add content such as pictures, products, etc, to the website without our help. we do provide this as an option.

We just want a new domain name! can you help?

We can! our Domain names come with an SSL certificate if you choose to host with us. and any websites you bring over will also have an SSL certificate when you host with us.

Is it possible to make changes to the website after it goes live, for example menu changes?

Yes this is possible. The complete plan will give you access to the interface to make changes yourself, or you can addon up to 1 additional change to the website per month for an entire year for an extra fee.

We are happy with our current host however we would like our website to be redesigned, is this still possible?

If you can get access to the current host dashboard which would allow us to make changes to your website currently then yes, this would be possible. However this does not fall under our regular plans.

I want to leave Thanet Hosting, how can i do this?

Contact us at with the information about your new host and we will update your IPS TAG completely free of charge.

Can you do a .com and a website?

We can create both for you no problem, if you are an online store and you wish to show pricing in different currencies along with alternative shipping costs etc this is also possible.

How quickly can my website be ready to go live? we need it now!

This question depends on how large your website is and how many pages it will have. but a one page layout in our Basic plan can be completed in less than a week if we have all the information we need.

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